What is an Emergency?
An emergency is an emotional and/or behavioral crisis that requires same day attention by a counseling center staff member. This may include, but is not limited to, significant changes in behavior that are not characteristic of a person, direct or indirect expressions of wanting to harm self or others, and/or the experience of a recent trauma.
In the case of life-threatening emergencies during any hour of the day, immediately contact University Police at 781.891.3131.
In the case of non-life threatening emergencies during regular business hours (M-F 8:30am-4:30pm), please contact the counseling center at 781-891-2274 and the front desk staff will assist you. Alternatively, you may also choose to come to the counseling center and speak with the front desk staff in person. If after hours or when our office is closed, please contact University Police at 781.891.3131.
Additional resources available 24 hours a day:
- Massachusetts 24-hour hotline: 617.247.0220
- National Suicide Prevention Lifeline: 1.800.273.TALK (8255)
- Crisis Text Line: Text START to 741-741 or call 1-800-273-8255