Please refer to our COVID-19 FAQs or Back to Bentley webpages for the latest COVID-19 updates and information including health center updates.
To maintain the safest environment for our patients and staff, we have temporarily adjusted the normal operation of the Health Center. Despite COVID-19, Bentley remains committed to providing an accessible, equitable, and inclusive environment for all students. If you need assistance accessing any of our services, we are here to help. We will return to normal operations as soon as it is deemed appropriate by the Massachusetts Department of Public Health and the Centers for Disease Control.
The Health Center is available for appointments by calling the office. We are unable to provide walk in visits for the health and safety of our campus. Please call Monday to Friday from 8:30 a.m. to 4:30 p.m. You may email us questions that are related to administrative concerns such as vaccinations, routine health inquiries or public health questions at firstname.lastname@example.org. For faster response time for non-clinical matters and international students, please email our office.
Students that live off campus and are experiencing an emergency should call 911. Students that are living on campus that are experiencing an urgent or emergency concern should call University Police at 781-891-3131. Please call University Police after business hours or on weekends.
If you are living in the area, please refer to our health care options for off-campus, after hours and weekend care. Please remember to call the health care facility ahead of time if you think you need to be seen.
Bentley University students currently enrolled in Bentley University's Blue Cross Blue Shield Plan offered by the University, can access information about COVID-19 testing and resources including a 24/7 Nurse Care Line and live video visits with a physician or mental health provider by going to https://www.universityhealthplans.com/letters/letter.cgi?group_id=267.
Massachusetts residents can also find information and resources at www.mass.gov/covid19 and there is a COVID-19 symptom checker at https://www.buoyhealth.com/symptom-checker/. You can call MASS211: www.mass211.org or #Call2Talk or Dial 211 24/7 for information and referrals to local resources and testing including public’s questions on COVID-19 – multi-lingual, confidential and free.
If you have a question about the Bentley University Health Insurance Plan, please contact University Health Plans. If you have a non-urgent administrative question, for example a question about the vaccine or health requirements you can email the health center at email@example.com. You can expect a response in 1-2 business days.
Our goal is to keep you as healthy as possible. For more information about COVID-19, visit the CDC info page: https://www.cdc.gov/coronavirus/2019-ncov/prepare/prevention.html.
We typically see students for the many medical conditions, but due to health and safety concerns, temporarily are unable to see patients in the office. We will resume operations when it is safe to do so with our full team of board-certified physicians, nurse practitioners and nurses on our staff. We commonly diagnose, treat or consult with students for preventive care, acute and chronic medical illnesses or injuries. If you are feeling unwell, please call the office so we can assist you with your concerns. We can assist you with referrals to the excellent local health care providers in the area.
With cooler temperatures quickly approaching, cases of seasonal upper respiratory illnesses such as the flu, common cold and strep throat are on the rise. During this time when all members of our community are consistently evaluating themselves for symptoms that may be related to COVID-19, the likelihood that an illness may suspected to be COVID is high.
Though in most cases (over 90% of the time) these illnesses are not found to be COVID-19, Bentley and the Health Center are acting out of an abundance of caution this flu season to ensure the health and safety of our entire community. One such measure is the process of asking residential students to quarantine or isolate when sick until a negative COVID-19 test result comes back. If a student is feeling ill and showing signs of respiratory illness, they may be asked to relocate to isolation housing or return home if possible until their COVID diagnostic test results come back, usually within 24-48 hours. That student’s roommate(s) may also be asked to quarantine in some cases depending on the student’s symptoms. This relocation will help prevent the spread of illness during the time when students are waiting for their test results.
When a student is moved to isolation housing, they are considered a “suspect case.” That means that they’re showing symptoms that may fall under the wide array of COVID-19 symptoms, but haven’t yet been identified as carrying the virus. If the student in question’s results come back as negative, the Health Center will work with them towards recovery, and most likely they will return to their usual housing location. Their roommate(s) will also be allowed to leave quarantine. Suspect cases in isolation or quarantine won’t be added to the COVID-19 Dashboard, as that is reserved for confirmed cases of COVID-19 on campus and their contacts.