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Counseling Center

Supporting students' mental and emotional health

We're Here To Help

  • The Counseling Center is available for all students who are struggling and seeking mental health support. The Counseling Center staff are available for an initial consultation, which will be used to assess and determine the best course of action to help a student. If appropriate, staff can schedule students for short-term therapy. Should it be determined that more long-term, intensive, specialized or local support is necessary, Counseling Center staff will assist with connecting students with those resources. 
  • Counseling Center staff provide a welcoming environment and are committed to supporting the identities, beliefs, and experiences of all students. In light of the racial justice movement and recent events, the Counseling Center understands the importance of stating forthright that we are strongly in support of all identities and stand against any act of hate. 
    • For BIPOC & Asian specific mental health resources, please click here
    • For all other resources, please click here
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Schedule an Appointment

Please call our main number (781-891-2274) to make an appointment.

For students in crisis, we also offer mental health support outside of regular business hours.  Should you need to connect with one of our afterhours clinicians, please call our main number and follow the prompts.

Fall and Spring: 8:30 a.m. to 11:45 and 12:45 to 4:30 p.m., Monday through Friday (closed for lunch)
Summer: 8:00 a.m. to 5:30 p.m.
, Monday through Thursday

Remote Services FAQ

What do Counseling Center services look like?
  • The Counseling Center will be open for remote appointments only. There will be no in-person appointments at this time, even for students living on campus. All appointments will be conducted via the secure, HIPPA compliant telehealth services platform You will be able to connect to our office using your laptop or even your smartphone. We will continue to update our policies as regulations allow.
  • When you call our front desk, eligible students will have the option to meet with someone right away or make an appointment.
  • Please watch our video that explains how to access our services.
  • See below for who is eligible for mental health services
Why is the Counseling Center not meeting with students in person?

Due to COVID regulations, Counseling Center staff and students would be required to wear masks during in-person mental health service appointments. As we have all observed over the past two years, masks make it very difficult to read facial expressions by creating a physical barrier between the student and provider. It becomes challenging to pick up on the subtlety of emotion and fully understand what the other person is feeling. Further, the process of developing a trusting relationship between student and provider, an essential element of mental health support, is significantly hampered. Simply put, in-person therapy with masks is more difficult and less effective than remote therapy without masks. Thus, for the time being we will only be providing remote services as we strongly believe that it is a superior form of care than the alternative. Once the regulations are relaxed, we look forward to resuming in-person services.

How do I access Counseling Center services?
  • During regular business hours, Counseling Center clinicians will be on call and available to “meet” with students right away, if desired. To meet with a clinician or to make an appointment, students should call our main number, 781-891-2274. 
  • Prior to your session, you will be given a link to our confidential “virtual waiting room” where you will be able to fill out paperwork and then connected with one of our clinicians.
  • After regular business hours, students can contact our after-hours clinicians by calling our main number and following the prompts.
Who is eligible for direct services?
  • All current Bentley students residing in Massachusetts are eligible for a brief consultation appointment with a clinician who will do an assessment and make recommendations for getting the appropriate support.
  • Due to licensure restrictions, eligibility for ongoing services with Counseling Center clinicians will be dependent on where the student is located. 
    • STUDENTS LIVING IN MASSACHUSETTS: All Counseling Center staff are licensed by the Massachusetts Psychology Licensing Board to provide mental health services for anyone residing in this state. 
    • STUDENTS LIVING DOMESTICALLY OUTSIDE OF MASSACHUSETTS: As all states vary with regard to policies and regulations, mental health providers cannot provide services to people residing outside of the state in which they are licensed. If a student is in the United States but not in Massachusetts, they can speak with one of our clinicians via phone to discuss appropriate referrals in their area. They can also contact our afterhours clinicians who are available for students in need of brief, solutions focused mental health support.
    • STUDENTS LIVING OUTSIDE THE UNITED STATES: Students who are outside of the United States are not eligible for ongoing services as it is not possible to acquire licensure. However, they can contact our afterhours clinicians who are available for students in need of brief, solutions focused mental health support.
What mental health services are available if there is an emergency?

During regular business hours, the Counseling Center has staff available to meet remotely with students who are residing in Massachusetts or, if necessary, on location in the Counseling Center office. After hours, students can call our main number (781-891-2274) to be connected with an after-hours clinician. If a student is ever concerned about their safety or the safety of someone else, they should contact campus police (781-891-3131).

What other mental health resources are available?
  • We have made a lot of mental health resources available for all that do not require making an appointment with the Counseling Center.
    • For those students who would prefer to learn stress management skills on their own schedule, we have converted our four-session Stress Management Workshop to videos and uploaded to the Student Health Resources Page.
    • Try checking out our series of brief mental health related videos on topics including, mindfulness, challenging negative thinking, negotiating better boundaries in relationships, and more.
What should I do if I want to be referred to a mental health provider off-campus?

If you would like to be connected with a provider off campus, our staff is more than happy to assist. Please call our front desk and make an appointment for a "consultation" and we'll help walk you through the steps to get connected. If you would like to navigate the process on your own, we encourage you to use Thriving Campus. This website will allow you to use filters to help connect you with a provider who takes your insurance and has the expertise you are looking for.

24-Hr Emergency Information

Clinicians are available to provide mental health support via phone after the office is closed. To access, call the main Counseling Center number 781-891-2274 and select the after-hours option.

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