• The Counseling Center will be open for remote appointments only. There will be no in-person appointments at this time, even for students living on campus. All appointments will be conducted via the secure, HIPPA compliant telehealth services platform Doxy.me. You will be able to connect to our office using your laptop or even your smartphone. We will continue to update our policies as regulations allow.
• When you call our front desk, eligible students will have the option to meet with someone right away or make an appointment.
• Please watch our video that explains how to access our services.
• See below for who is eligible for mental health services

Due to COVID regulations, Counseling Center staff and students would be required to wear masks during in-person mental health service appointments. As we have all observed over the past two years, masks make it very difficult to read facial expressions by creating a physical barrier between the student and provider. It becomes challenging to pick up on the subtlety of emotion and fully understand what the other person is feeling. Further, the process of developing a trusting relationship between student and provider, an essential element of mental health support, is significantly hampered. Simply put, in-person therapy with masks is more difficult and less effective than remote therapy without masks. Thus, for the time being we will only be providing remote services as we strongly believe that it is a superior form of care than the alternative. Once the regulations are relaxed, we look forward to resuming in-person services.

• During regular business hours, Counseling Center clinicians will be on call and available to “meet” with students right away, if desired. To meet with a clinician or to make an appointment, students should call our main number, 781-891-2274. 
• Prior to your session, you will be given a link to our confidential “virtual waiting room” where you will be able to fill out paperwork and then connected with one of our clinicians.
• After regular business hours, students can contact our after-hours clinicians by calling our main number and following the prompts.

• All current Bentley students residing in Massachusetts are eligible for a brief consultation appointment with a clinician who will do an assessment and make recommendations for getting the appropriate support.
• Due to licensure restrictions, eligibility for ongoing services with Counseling Center clinicians will be dependent on where the student is located. 
  • STUDENTS LIVING IN MASSACHUSETTS: All Counseling Center staff are licensed by the Massachusetts Psychology Licensing Board to provide mental health services for anyone residing in this state. 
  • STUDENTS LIVING DOMESTICALLY OUTSIDE OF MASSACHUSETTS: As all states vary with regard to policies and regulations, mental health providers cannot provide services to people residing outside of the state in which they are licensed. If a student is in the United States but not in Massachusetts, they can speak with one of our clinicians via phone to discuss appropriate referrals in their area. They can also contact our afterhours clinicians who are available for students in need of brief, solutions focused mental health support.
  • STUDENTS LIVING OUTSIDE THE UNITED STATES: Students who are outside of the United States are not eligible for ongoing services as it is not possible to acquire licensure. However, they can contact our afterhours clinicians who are available for students in need of brief, solutions focused mental health support.

During regular business hours, the Counseling Center has staff available to meet remotely with students who are residing in Massachusetts or, if necessary, on location in the Counseling Center office. After hours, students can call our main number (781-891-2274) to be connected with an after-hours clinician. If a student is ever concerned about their safety or the safety of someone else, they should contact campus police (781-891-3131).

• We have made a lot of mental health resources available for all that do not require making an appointment with the Counseling Center.
  • For those students who would prefer to learn stress management skills on their own schedule, we have converted our four-session Stress Management Workshop to videos and uploaded to the Student Health Resources Page.
  • Try checking out our series of brief mental health related videos on topics including, mindfulness, challenging negative thinking, negotiating better boundaries in relationships, and more.

If you would like to be connected with a provider off campus, our staff is more than happy to assist. Please call our front desk and make an appointment for a "consultation" and we'll help walk you through the steps to get connected. If you would like to navigate the process on your own, we encourage you to use Thriving Campus. This website will allow you to use filters to help connect you with a provider who takes your insurance and has the expertise you are looking for.