A Constructive & Productive Process
Meaningful performance management is simple: talk. Talk about expectations, talk about goals and priorities, talk on a regular basis. These simple principles are simple to implement using the Conversations About Performance (CAP) program.
The CAP program is for managing staff employees. Academic Affairs maintains an evaluation system for faculty.
The CAP program contains just three elements that encourage regular conversations between managers and employees:
1) A kick-off meeting to set goals for the year.
2) Check-in meeting to provide feedback and adjust goals as changes occur in workload and priorities.
3) A wrap-up meeting at the end of the cycle (which can also start the kick-off meeting for the upcoming year).
Kick-off User Guide
Performance Management (CAP)
How to use SMART Goals (video)
Setting Team and Employee Goals
Using SMART Methodology (course)
Virtual Performance Reviews and Feedback: Discussing performance when there was massive change during the year
Receiving Feedback Well: Creating a Growth Mindset with Feedback
Giving Feedback Effectively: The five feedback steps