Conversations About Performance (CAP)
A Constructive & Productive Process
Meaningful performance management is simple: talk. Talk about expectations, talk about goals and priorities, talk on a regular basis. These simple principles are simple to implement using the Conversations About Performance (CAP) program.
The CAP program is for managing staff employees. Academic Affairs maintains an evaluation system for faculty.
The CAP program contains just three elements that encourage regular conversations between managers and employees:
1) A kick-off meeting to set goals for the year;
2) Check-in meeting to provide feedback and adjust goals as changes occur in workload and priorities; and
3) A wrap-up meeting at the end of the cycle (which can also start the kick-off meeting for the upcoming year).